Service Opening Hours and Contact Information
General Enquiries, Donation of Items and Deliveries
Normal Opening Hours
Monday – Friday: 9am – 4pm
Christmas Opening Hours
We will be closed from Monday 22nd December – January 4th.
We will reopen again on Monday 5th January 2026
Contact Info
Contact Name: Neil Hambly or Andy Fellows
Email: admin@provisionhouse.co.uk
Tel: 0121 285 3970
Donating Items
ONLY if you are donating items, you can text us on WhatsApp on 07486648165. Please state your name, address, what items you would like to donate with photos of the items. If you would like to donate items like sofa’s, cushions etc.., please take a photo of the fire label too.
For More Information
For more information please visit our Donation Page
Provision Emporium (Charity Store)
Normal Opening Hours
Monday – Friday: 9am – 4:30pm
Saturday: 9am – 2pm
Christmas Open Hours
Monday 22nd – 9am – 5pm
Tuesday 23rd – 9am – 3:30pm
We will be closed from 24th December – 4th January
We will reopen again on Monday 5th January 2026 at 9am
Contact Info
Contact Name: Lisa Woodier
Email: emporium@provisionhouse.co.uk
Tel: 0121 285 3971
For More Information
For more information, please visit our Charity Shop Page
Home Starter Packages
Normal Opening Hours
Monday – Friday: 9am – 4pm
Christmas Opening Hours
We will be closed from Monday 22nd December – January 4th.
We will reopen again on Monday 5th January 2026
Contact Info
Please note, as a resident you cannot apply yourself. To be referred to this service, please speak to a professional (social worker, job coach, social prescriber, doctor etc.) who is working with you. They can apply on your behalf. If you are unsure who can apply on your behalf, please contact us and we can advise.
Referral Agencies please contact us using the information below:
Contact Name: Neil Hambly or Andy Fellows
Email: admin@provisionhouse.co.uk
Tel: 0121 285 3970
For More Information
For more information, please visit our Home Starter Page
Food Club with Advice and Guidance
Normal Opening Hours
Tuesday and Wednesday: 9:30am – 2:30pm
Christmas Opening Hours
We will be open on Thursday 18th Dec from 9:30am – 2pm
We will be closed from December 19th – January 5th.
We will reopen again on Tuesday 6th January 2026
Contact Info
Please note, as a resident you cannot apply yourself. To be referred to this service, please speak to a professional (social worker, job coach, social prescriber, doctor etc.) who is working with you. They can apply on your behalf. If you are unsure who can apply on your behalf, please contact us and we can advise.
Referral Agencies please contact us using the information below:
Contact Name: Amy Aldridge or Ruth Rackstraw
Email: foodclub@provisionhouse.co.uk
For More Information
Tel: 0121 285 3970
For more information, please visit our Food Club Page
Employability and Social Enterprise/Business Startup Programmes
Normal Opening Hours
Monday – Friday: 9:30am – 4pm
Christmas Opening Hours
We will be closed from Monday 22nd – December – January 4th.
Interviews for programmes will restart on Monday 5th January 2026
Programmes begin week beginning 12th January 2026
Contact Info
A referral agency or yourself can apply.
Contact Name: Jamie-Leigh
Email: training@provisionhouse.co.uk
Tel: 0121 285 3970
For More Information
For more information, please visit our Employability Programme Page
Progression Plus (+)
Recruitment Service for Businesses, Charities and Jobseekers
Normal Opening Hours
Monday – Friday: 9:00am – 5pm
Christmas Opening Hours
We will be closed from Monday 22nd – December – January 4th.
We will reopen again on Monday 5th January 2026
Contact Info
Contact Name: Dinesh Patel
Email: dineshpatel@provisionhouse.co.uk
Tel: 0121 285 397
For More Information
For more information, please visit our Progression Plus Page
Provision House Jobs (Jobsite)
Normal Opening Hours
Monday – Friday: 9:00am – 5pm
Christmas Opening Hours
We will be closed from Monday 22nd – December – January 4th.
We will reopen again on Monday January 5th 2026
Contact Info
Contact Name: Dinesh Patel
Email: jobs@provisionhouse.co.uk
Tel: 0121 285 397
For More Information
For more information, please visit our Jobsite – Provision House Jobs
Local Monthly Craft and Collectables Market
Every month, we have a craft and collectables market, promoting positive community in Dudley, which is run from Provision House.
If you are a local maker, artist, artisan and would like a table, please contact Carl Cadman. Tables are £10.
Maurice Project (Jaguar E-Type Restoration Project)
Normal Opening Hours
Monday – Friday: 9:00am – 5pm
Christmas Opening Hours
We will be closed from Monday 22nd – December – January 4th.
We will reopen again on Monday January 5th 2026
Contact Info
Contact Name: Nick Gainsford
Email: ngainsford@provisionhouse.co.uk
Tel: 0121 285 397
For More Information
For more information, please visit our Maurice Project Page
Volunteering Opportunities
Contact Name: Carl Cadman
Email: carlcadman@provisionhouse.co.uk
Tel: 0121 285 3970
For More Information
For more information, please visit our Volunteers Page
Safeguarding
Contact Name: Ruth Rackstaw – Designated Safeguarding Lead (DSL)
Email: ruthrackstaw@provisionhouse.co.uk
Tel: 0121 285 3970
Contact Name: Dinesh Patel – Deputy Safeguarding Officer
Email: dineshpatel@provisionhouse.co.uk
Tel: 0121 285 3970
80-81 High Street, Dudley, DY1 1PY
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